Courses & Programs

ACLS: Advanced Cardiac Life Support - American Heart Association

ACLS is a guideline update for CPR and Emergency Cardiovascular Care. This course builds on the foundation of lifesaving BLS skills, emphasizing the importance of continuous, high-quality CPR.

PALS: Pediatric Advanced Life Support - American Heart Association

PALS is a classroom, video-based, Instructor-led course that uses a series of simulated pediatric emergencies to reinforce the important concepts of a systematic approach to pediatric assessment, basic life support, PALS treatment algorithms, effective resuscitation and team dynamics.

CPR Certification for healthcare providers. (BLS CPR / AED Certification)

CPR Certification for healthcare provides is a the foundation for all BLS care. This class teaches basic CPR/AED skills and BLS management for a victim with an obstructed airway (choking).

E5 Courses & Programs

PEARS: Pediatric Emergency Assessment, Recognition, and Stabilization - American Heart Association

PEARS certification course was designed for healthcare providers that infrequently see critically ill children. PEARS prepares a student to assess, categorize, decide and act early to stabilize the child.


CME Courses


PROTESTS DURING A PANDEMIC AND
EMS RESPONSE IMPLICATIONS

ALS & BLS OPERATIONS (1 HOUR)

As EMS professionals, we were already challenged with a monumental and historical response to COVID19 when we were presented with unexpected and unorganized protests, some of which led to violence. Violence causes response safety concerns for our crews, as well as possible trauma patients within a hostile environment. These issues can easily strangle agency resources and push responders to the brink of making poor choices. Is your agency leadership ready to lead and adequately respond to these events? How do we safely and effectively treat all patients, regardless of the "side" they are on? Lastly, how do we as EMS work with other public safety agencies to develop plans? Join Doug as he explores the basics of protest preparation and response in EMS, as he speaks from both an EMS and law enforcement point of view. Walk away empowered and confident in your ability to guide planning at your agency.

Objectives:

  • Identify why protest demonstrations develop.
  • To provide an adequate knowledge of the logistics and nomenclature of an organized protest.
  • Formulate a medical plan for your agency’s preparation in response to a protest.

BEHAVIORAL ISSUES…YOU THINK?

ALS & BLS BEHAVIORAL (2 HOURS)

Putting drugs aside, the behavior of some patients can be odd and unsettling. Figuring out why is our job to assure the best possible care for the patient and most importantly, responder safety! Come see what behavioral disorders are most common and learn some proactive measures in dealing with patients “from all walks of life”.

Objectives:

  • Identify what behavioral issues are most common in our field.
  • Explain the psychosis and/or reasoning behind the behavioral issues.
  • Demonstrate protective measures for handling certain behavioral emergencies

STREET DRUGS.
WHAT YOU NEED TO KNOW.

ALS & BLS TOXICOLOGY (2-3 HOURS)

Another overdose...great! Can you figure out what the patient Overdosed on from the way they presented? Today's street drugs are ever evolving. From the different types of Fentanyl to exquisite drugs like DMT, the names keep changing so shouldn’t we be able to keep up? Come see what the more common ones out there are, how they are consumed and how we can look at the patient to identify them.

Objectives:

  • Identify what are the Drug Enforcement Administration’s classifications of drugs.
  • Intended to review and familiarize the first responder with the more common drugs that we see on the streets today.
  • To provide adequate knowledge of treatment and protective measures for drug overdosed patients.

DID YOU STEP IN IT?

ALS & BLS PREPARATORY & OPERATIONS (2 HOURS)

As a first responder, we often don’t know we are at a crime scene until we are in it. To better understand on what to do at a crime scene, we need to better understand the roles of all the emergency services present (Fire, EMS & Law Enforcement). Come see how to better understand our 3 Headed Juggernaut (Fire, EMS & Law Enforcement) and work better together!

Objectives:

  • Identify what a crime scene is and when first responders are in them.
  • Intended to review and familiarize the first responder with the common pitfalls of scene management and the evidence collection component.
  • To provide protective measures at future scenes.

LITTLE KIDDIES

ALS & BLS NEONATE/PEDIATRICS (2-3 HOURS)

Why do pediatrics calls make us pucker more than your average call? They are just little adults after all, right? Although this myth is out there, as a first responder we really need to better understand the different variables that makes up each pediatric patient from Neonates to Adolescents. From a dad in the emergency services field to any first responder, together we will address all the differences in this interactive session including the #1 cause of death in pediatric patients.

Objectives:

  • Identify the difference between the six pediatric age groups.
  • Recognize the most appropriate way to care for each pediatric age group.
  • Understand the #1 leading cause of death in pediatrics.

THE INTERVIEW

ALS PREPARATORY OR BLS PATIENT ASSESSMENT (2 HOURS)

Patient Assessment is central to what we do. So how can we change our patient care if we may already know how to do a patient assessment? You would be surprised, but it is all in the Interview! Come see how this dynamic and fun presentation can break down the most basic parts of human communication to get you to communicate better with your patient for a better assessment!

Objectives:

  • Explain the benefits of a better patient assessment.
  • Identify the parts of basic human communication and the most common pitfalls.
  • Provide protective measures for setting 1, 3 and 5 year plans to help propel your company forward.

ENOUGH ABOUT PATIENT CARE!
WE NEED TO RUN A BUSINESS AS WELL

ALS & BLS OPERATIONS (1-1.5 HOURS)

Every year it is the same thing, “patient care comes first”. But with more and more ambulance companies closing their doors, when do we finally realize that there needs to be a line drawn in the sand? We are in need of everyone’s help (paid & volunteer) to run the ambulance company as a business. This program will enlighten you on the legalities, personnel problems and internal dynamics to make it work better for you and your agency!

Objectives:

  • Identify today’s common concerns with sustaining a partial paid & volunteer company.
  • Explain better business practices to better work with your employees.
  • Provide protective measures for setting 1, 3 and 5 year plans to help propel your company forward.

WHY CAN’T ANYONE KEEP ANYONE?
(RECRUITEMENT & RETENTION OF PAID & VOLUNTEER STAFF)

ALS & BLS OPERATIONS (1-1.5 HOURS)

In this complex EMS world, it seems like all we are dealing with is staffing issues over 90 percent of the time. What makes providers join us only to leave later on? Did we do something? How do we keep them? This program will enlighten you on the legalities, personnel problems and internal dynamics to make it work better for you and your agency!

Objectives:

  • Identify today’s common concerns with sustaining a partial paid & volunteer company.
  • Explain better business practices to better work for you and your providers.
  • Provide better alternatives to help retain members.

IT’S NOT IF, IT’S WHEN. ARE YOU READY?
(TRIAGE, TREATMENT & TRANSPORT DURING A MASS SHOOTING EVENT)

ALS & BLS OPERATIONS AND TRAUMA (2-2.5 HOURS)

Our world is always evolving and now mass shootings at our schools and malls have to be a consideration. Our history of mass shootings has illustrated that EMS, firefighting and law enforcement must work together to save the most lives. This program will orient you to the common measures of what to do in your role as a first responder.

Objectives:

  • Identify today’s common concerns with how families and first response agencies respond to these events
  • Recognize and treat the biggest threat to life at mass casualty scenes.
  • Explain the better practices to work better together and save more lives.

CLANDESTINE DRUG LAB AWARENESS

ALS & BLS OPERATIONS (2-3 HOURS)

New York State is being continuously plagued with Clandestine Drug Laboratories. Why have the western part of our country’s problems continue to affect us? Have the meth cooks learned how to circumvent the law? As a first responder, would you notice when you are in a lab or what a meth addict looks and behaves like? Find out what you could be missing when responding to scenes. Program created by the New York State Police and the Office of Fire Prevention and Control for first responders.

Objectives:

  • Identify the equipment and chemicals associated with a Clandestine Drug Lab
  • Recognize potential users and abusers of methamphetamine
  • Provide proactive actions to make you and your team safer around a lab

FLUIDS ANYEONE?

ALS GASTRO, RENAL, HEMATOLOGY & BLS ABDOMINAL,GENI-RENAL, GI, HEMTOLOGY (2 - 3 HOURS)

Everything that goes in, must come out! Liquids are not different but understanding how water and other substances interact with our different systems is important. From the microscopic cell to the systems that metabolize it, take this wonderful program to understand the dynamics of water flow thru the human body.

Objectives:

  • Identify the water makeup of the human body and what it needs to sustain itself.
  • Explain how the gastrointestinal, renal and vascular systems exchange water and nutrients.
  • Provide the knowledge to illustrate the sensitivity of how we retain and excrete water from the human body.

THEY PUT YOU IN CHARGE OF TRAINING.
NOW WHAT?

ALS & BLS PREPERATORY OR OPERATIONS (2 HOURS)

Often during elections times, we vet and vote for the most qualified person in our agency to handle the training and certification(s) responsibilities. But more often than not, we are at a loss for words when illustrating to this training coordinator on what to do. From your legal responsibilities to all the ways you need to recertify, come learn how we can better equip you to handle what you need to do…and do it right.

Objectives:

  • Identify the most common problems of making errors in our field of care.
  • Explain the legal responsibilities within New York State of what is expected of your agency in the field of training.
  • Provide the knowledge of how to recertify and illustrate multiple program suggestions to build a successful training program.

SUSPECTED ABUSE

ALS ABUSE AND ASSAULT & BLS SPECIAL NEEDS (1 -2 HOURS)

Suspected abuse is not as easy as it sounds to identify and can be seen in multiple forms. Reporting it is another challenge. Who do you tell? Is it required by law? This program will identify the four most common types of abuse that is seen across the United States.

Objectives:

  • Identify the four most common types of abuse in the United States.
  • Describe what a person could look like and be feeling as a victim of this type of abuse.
  • Explain the appropriate steps of notification in an investigation and what law enforcement could be looking for.

IF IT IS WARM WET STICKY AND NOT YOURS,
DON’T TOUCH IT!

ALS & BLS PREPERATORY (2 HOURS)

This OSHA/Blooborne pathogens program is not an easy one to tackle every year but thinking of this golden rule makes it easier. Having your providers understand the required federal statutes as well as the latest health concerns, is only part of the training. Fun participation with a unique way of looking at germ infestation will better get your providers to better equip themselves in all of our healthcare settings.

Objectives:

  • Identify multiple blood borne pathogens that pose a serious hazard.
  • Describe what an ECP is and where you can locate it.
  • Identify each agency’s reporting package for potential blood borne exposures.
  • Identify common routes of transmission and precautions as well as the PPE to reduce that risk.

PCR DOCUMENTATION

ALS & BLS PREPERATORY (2 HOURS)

Who really likes documentation? It is probably one of our least favorite things to do in our field but yet it is so important. After years of Quality Assurance (QA) and Quality Improvement (QI) experience, listen to some of these PEARLs that can keep you out of trouble. Different techniques of report writing can also be learned and all can be applied to written or electronic Prehospital Care Reports.

Objectives:

  • Identify the most common mistakes in report writing.
  • Explain the different models of report writing you can use.
  • Explain the successful steps in writing an accurate report.

SPEAKING EMS

ALS & BLS PREPERATORY (2 HOURS)

They say that communication is key however as simple as it sounds, you have different expectations in the field of EMS. What does your patient hear? What does your partner hear? What do you expect to hear? Come learn the finer points of communication in EMS to see how we can work easier with each other in our field.

Objectives:

  • Identify 5 common miscommunication issues in EMS.
  • List the parts of the basic communication process.
  • Explain the five barriers to communication and what we should do to improve this process.

LAW ENFORCEMENT AND EMS

ALS & BLS PREPERATORY AND TRAUMA (1-2 HOURS)

Law enforcement and EMS are fluid fields that are ever changing. Did EMS responders know that they can transport a K9 in their ambulance? What can we do for a suspect that has been Tased and were you aware of where the tourniquet is on a police officer? Come see this program that dynamically brings both worlds together. (Actual K9 interaction is a possibility).

Objectives:

  • Identify what EMS equipment is on a police officer and how to use it.
  • Learn the latest K9 laws and how to treat them in an ambulance.
  • Explain the drawing blood criteria and how to do it for law enforcement.
  • Learn how a Taser works and when your medical assistance would be required.

ICARE

ALS & BLS PREPERATORY AND TRAUMA (1-2 HOURS)

ICARE does stand for something very important. With authorization from its UCLA creator, Chris LaBaudour, this program illustrates more about the ethical and moral dilemmas of our field. Whether you are an instructor or a provider, the challenges we face when no one is looking are exactly what we are discussing. Come learn about some of these important values that you may or may not have known about yourself. Hands on activity included.

Objectives:

  • Define the key terms to ethics
  • State at least 3 reasons to explore ethics in the field and classroom
  • Identify your personal core values
  • Identify potential areas of ethical conflict in the EMS field and classroom

HAZMAT FOR EMS

ALS & BLS PREPAERATORY, OPERATIONS AND PREREQUIREMENT (2-3 HOURS)

As a requirement for first response agencies in the United States, you may think that EMS will never be involved with Hazardous Materials and it only applies to the fire department. But what if you were in it before you knew it? What can you identify on your patient if they were exposed to a hazardous chemical and what do we do to be more proactive around these types of incidents. Come identify and learn more of what is expected of every EMS provider around hazardous materials.

Objectives:

  • Understand the training requirements of OSHA 29 CFR 1910.10.
  • Explain the HAZWOPER standard and what it means in EMS.
  • Recognize the risks and responsibilities of operating in a cold zone at a hazmat incident.

EFFECTIVELY MANAGING CONFLICT RESOLUTION

ALS & BLS PREPAERATORY (1-2 HOURS)

The EMS way tends to be “That is how we have always done it”. This most dangerous statement illustrates to not change anything, do what you are told and be quiet. Are we still doing things this way and if so, why? Our world is ever evolving and things need to change but that means working out our difference. Let’s talk about the everyday conflict we encounter and make things more "fluid" to let change take place.

Objectives:

  • Identify today's current discussions in EMS that leads to conflict.
  • Discuss how we can listen better and resolve our differences more passionately.
  • Illustrate better leadership qualities for our managers to resolve conflict.

VAPING…IT’S GOING UP IN SMOKE!

ALS & BLS TOXICOLOGY (1 HOUR)

The latest news has vaping becoming the next bullseye in the health care field. But how long has it been around? How do they work? Are you aware that they are a great means to smoke THC and get high? Come learn about the different types of vape pens out on the market and how they are being used.

Objectives:

  • Identify today's current discussions about the vaping conflict.
  • Discuss how vape pens are being used.
  • Recognize the risks and responsibilities of vaping upon the human body.

Specialty programs can be combined or created upon request.


We have 12 locations spanning through New York State. Our locations include:

  • Ballston Lake
  • Castleton
  • Galway
  • Glens Falls
  • Hague
  • Massena
  • Nassau
  • North Queensbury
  • Potsdam
  • Sand Lake
  • Schroon Lake
  • Wellsville

 

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