Employee Features

Don Wildermuth has been with the E5 team for 3 years and does a lot behind the scenes. “When I started, it was strictly payroll,” says Don. He was responsible for submitting hours worked by all employees over to the payroll company.

This year, Don also handles all of our bookkeeping. He’s always around to lend a helping hand when employees have questions on deductions, changes within payroll and more.

Don says he enjoys working for E5 because he is able to “serve employees who are doing such important work. [Working at E5] allows me to contribute to an agency whose employees are LITERALLY saving lives.”

Don feels that if he’s able to do anything to help make employment at E5 better each day, then he is happy to help…
And we are proud to have him!


We are THRILLED to officially introduce Lee Burnsas part of our E5 Support Services team! Lee got hooked on EMS and joined the local volunteer ambulance service as a high school student.

Once at college, she became an EMT and joined the volunteer ambulance service in Saratoga Springs, NY. Lee served in many rolls as an EMT, paramedic, member of the Board of Directors, squad captain, operations manager as well as the agency’s advanced life support coordinator throughout 30+ years.

She has been involved in prehospital care and EMS education since the early 1980’s, a paramedic since 1985 and now an EMT again!

Lee recently retired from the New York State Department of Health’s Bureau of EMS director position. During her long tenure with the Department of Health, she was the Deputy Director for the Operations Unit and the regional EMS representative for the 17 counties in northeastern NY.

Lee is a certified instructor coordinator in county, regional and state EMS education programs, a speaker at national, state and regional EMS conferences and is currently an EMT with a vibrant ambulance service in Saratoga County.

Lee is a skiing member of the National Ski Patrol and serves as the patrol director for a small ski area in northeastern NY. In the few minutes of off time, Lee pays mortgage for two Labrador retrievers, skis, snowshoes, bicycles, motorcycles and camps.

With an impressive resume and a woman of many hats, we are excited to see what the E5 future has to offer Lee!


Frank says, “I wanted to work for a company such as E5 because of this company’s reputation in the pre-hospital community. There is a general sense within the EMS community that E5, bar none is one of the strongest companies to work for. The best BLS & ALS providers within the REMO & Mountain Lakes region all work here as well as throughout New York State. The administration is always there for you and to say that they are supportive & caring is an understatement. I’ve never in my career, been employed by any company that actually thanks you for coming to work and simply doing your job. I have been with E5 for 1.5 years now. E5 affords me the opportunity to put my skills to use with the latest in EMS equipment and nothing but the best for its employees, all the time.  E5 also allows me to be part of their instructional / educational staff, and there is no better feeling in EMS if you’ve done this job for a while, than to pass your knowledge onto the newer EMS providers. They are in fact, the future of EMS. Every single day of my life, I’m reminded that I made the right choice to become part of the E5 team. “

A little about Frank:

  • Involved in EMS since 1991.
  • Currently a medic and instructional / education staff within E5.
  • Currently a National Association of Emergency Medical Services Educators member.
  • In the process of finishing my New York State Department of Health Course Instructor Coordinator (CIC) certification.
  • Basic Life Support, Advanced Life Support & Pediatric Advanced Life support instructor as well as Regional Faculty for the American Heart Association.
  • Lead EMS & CPR instructor for the Zone 5 Law Enforcement Academy in Schenectady, NY.
  • Nominated in 2017 for the “EMS Educator of Excellence Award” through the New York State Department of Health , Bureau of Emergency Medical Services & Regional Emergency Medical Organization (REMO).

“I joined Wellsville ambulance while in high school,” says Rolland. “This provided my start in EMS. I then became a EMT in June of 1993. I went to work for Medical Transport Service as a entry level provider. In 1996 I graduated from Corning Community College and the Arnot Ogden Medical Center as a paramedic. I continued working for MTS obtaining a administration position where we began as a team to provide fly car service to allegany county. I also coordinated training as well as other administration responsibilities. About 3 years ago, a new opportunity presented itself  at Greater Valley EMS in Sayre, PA where I currently work full time. I have observed that E5 has provided the volunteers with a viable staffing solution and an opportunity to once again serve my home community. I look forward to the chance to once again provide paramedic level service to my home town.”

We are thrilled to welcome you to the team. Thank you for choosing E5!


To submit your E5 Story, email ashley.leonard@e5supportservices.com

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